Frequently asked questions
How long will it take to process my order?
The processing time for orders varies depending on the items in the order.
What is the usual turn around time?
Turn round time depends on the complexity of the project, we usually will have an initial design delivered within 24to 48 business hours.
I need a design created that is not listed under your services. What do I do?
There are many design services that we may not have listed. If you have a custom request feel free to contact us with yor request.
How long will my order take?
We typically ask for two weeks to order, design, print, and ship your garments. However, the process is reliant upon your approval and your guiding ideas, so checking and answering emails regularly and quickly helps us to complete your project and meet your deadlines. Seasonality can also be a factor. We can also usually rush orders, if it is needed.
Can I bring in my own garments?
We will happily print on garments that you bring in, but in most cases it is more affordable for our customers to let us both order and print your garments. Rarely do customers save money by purchasing on their own and many who try end up with poorer quality garments than we offer for the same price or less
How is pricing calculated?
What factors affect my pricing?
How can I lower the cost of order?
What form of payments do you accept?
Personal checks, credit/debit cards, paypal, cash and money orders
What format will I receive my design?
We can provide you with pretty much any format that you will ever need. Some of the most popular and useful are jpg, pdf, gif, psd, etc.
What resolution should I use when uploading my design for printing?
What is the "maximum print area" for my design?
What is Event Design?
Event design is the process of creating the perfect atmosphere for your event. It includes choosing the right décor, with elements like centerpieces, tables, chairs, and linens. Great event design helps your event stand out and leaves a lasting impression with everyone who attends.
Why should I hire an event designer?
Hiring an event designer is the best way to make sure that the various elements of your event work together to create a unified theme. After all, you wouldn’t want plastic tables at your fancy dinner anymore than you would want nice glassware at your Wild West barbecue.
What is the difference between event design and event planning?
Will you commit to my even budget and not push me in the direction of things I simply can't afford or don't want?
We understand that each client has a different amount they are comfortable spending on their event and we are committed to working within the financial boundaries you set. We base our referrals, ideas, and suggestions based on your budget and the desired outcome of your event.
Can we meet you before we hire you?
Yes! This is a big decision (for both of us) and we want to make sure that you are as excited to work with us as we are with you! We can skype, have a phone chat, meet for coffee (or champagne) and get to know each other. Weddings are one of our favorite conversation topics and we can’t wait to hear all about yours!